Contact Us
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Phone Numbers
Nurse Advice Line
1-800-919-8807
24 hours a day, 7 days a week
Medicaid Members
WellCare of Kentucky
1-877-389-9457
(TTY 711)
Monday-Friday, 7 a.m.to 7 p.m.
Medicare Members
WellCare Medicare
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
WellCare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Medicare Prescription Drug Plan (PDP) Members
WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Medicaid Providers
1-877-389-9457
Medicare Providers
1-855-538-0454
Health Insurance Marketplace Providers
1-855-582-6175
Prescription Drug Plan (PDP) Providers
1-888-550-5252
Mailing Addresses
General Mailing Address
WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631-3372