Behavioral Health

The WellCare Behavioral Health team is committed to quality service and partnership with our providers to improve our members' health and well-being.

Crisis Intervention

In the event of a crisis, members should contact our Behavioral Health Crisis Hotline: 1-855-661-6973.


WellCare uses Interqual™ criteria, a well-known and nationally accepted guideline for assessing level of care criteria. Obtaining appropriate authorizations are essential in providing needed care.

Behavioral Health Code Changes (PDF)

Helpful Information