Wellcare Telehealth

WellCare members can see or talk to a doctor virtually with WellCare telehealth.

Have an appointment with your provider using a regular telephone –talk only – for telehealth visits if video is not a viable option. WellCare covers telehealth visits at no cost to members. There are no copays or cost sharing.

Your anytime, anywhere medical care service.

WellCare telehealth is for non-emergency health issues. It’s available for you to use when you’re at home, at work or even on vacation.

To schedule a telehealth visit, members can call their primary care provider’s office. Ask if they offer telehealth services. Members can also call WellCare Members Services at (877) 389-9457.

Get medical advice, a diagnosis or a prescription by phone or video. Use WellCare telehealth when you need it or to make an appointment for a time that fits into your schedule. WellCare offers $0 copays for in-network telehealth providers. 

Contact WellCare Telehealth for illnesses such as:


Colds, flu and fevers


Rash, skin conditions


Sinus problems, allergies


Ear Infections


Upper respiratory infections, bronchitis


Pink Eye


Behavioral Health

Why you should consider telehealth

This service works great if you:

  • Have a hard time getting around (mobility)
  • Live too far from a provider

This service can help put you in touch with adult and children’s health providers, and help:

  • Cut down the drive time to a provider appointment
  • Decrease the number of missed work days

Check with your doctor or provider to see if they offer this service.